Wednesday, March 15, 2006

Christmas in Ottawa - Suspicious email “Message from PayPal Customer Support: Account Violated (7KMM97392588V31931L0KM)”

If I didn’t just switch my PayPal email address, I would have been tricked. Everyone please be very careful of suspicious email from fraudsters. According to PayPal website, PayPal will greet their customers with their first and last name or company name in their email.

It is so good that we are not at the Christmas shopping period. Otherwise, we would be very concern about other people trying to log into our PayPal accounts for some Christmas spending money. Of course, we do not like other people access to our accounts for any unauthorised withdrawal at all times.

Do you recognize this email?
Account Review Team identified some unusual activity in your account, one or more attempts to log in to your PayPal account from a foreign IP address.

IP Address:
Time: March 13, 2006 15:05:08 PDT
Country: Poland

IP Address:
Time: March 13, 2006 15:07:58 PDT
Country: Poland

IP Address:
Time: March 13, 2006 15:13:09 PDT
Country: Romania

IP Address:
Time: March 13, 2006 21:28:08 PDT
Country: Italy

IP Address:
Time: March 13, 2006 21:33:43 PDT
Country: Italy

After I forward the suspicious email to PayPal, I got a reply within 10 minutes to confirm it was a suspicious email. From the reply, PayPal suggested that we do not enter any information into website links with suspicious email. If we accidentally enter our information at any fake website, we should immediately log into our PayPal account and change our password, as well as our security questions and answers. PayPal also recommend that we contact our bank and credit card company immediately.

In the email, PayPal suggested that if we notice any unauthorized activity on our PayPal account, we should report it to PayPal by following the instructions below:

1. Log in to our account only from the PayPal website. Do not use links provided in any email.
2. Click on the Security Center link at the bottom of the page.
3. Click on the 'Unauthorized Transaction' link under the Report a Problem column.
4. Follow the instructions on this page in order to access the appropriate form.

Finally, PayPal recommend taking a few steps to protect ourselves from identity theft by:
1. Download the SafetyBar, a toolbar for Outlook and Outlook Express, which identifies known spoof emails.
2. Get eBay Toolbar with Account Guard which warns us when we are on a potentially fraudulent (spoof) Web site.
3. Frequently monitor our account for suspicious activity.

I hope you read this blog message before you visit any fake PayPal website. Good luck everyone, let’s not become another victim of fraudsters!!!!!


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